Training key personnel and end users is a proven success factor in any implementation. A customer may have many end-users and administrators to train that have divergent skills and training needs. WorkTech addresses these needs with a blended approach that mixes train-the-trainer and classroom techniques.
Train-the-Trainer
The Train-the-Trainer approach helps create a team of knowledge-based trainers that are trained by WorkTech consultants to deliver specific WorkTech knowledge. The trainers become the experts and go on to transfer knowledge to others in their departments. This approach keeps training costs contained and what is learned by the few is leveraged to train the many.
Custom Training
WorkTech offers customized courses on WorkTech Time, QuickPick for Maximo, and the Customer Cost Tracking System. WorkTech consultants can help organizations:
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Design instructional programs that are best suited to their audience
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Develop learning materials for presentation in the classroom and over the Web
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Deliver training in the classroom and over the Web
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Create customized training that utilizes the organization's data and in-house applications to simulate users' tasks.