Time and Attendance Solutions for Utilities
Timekeeping Software Solutions for Municipalities
Timekeeping Software Solutions for the Petrochemical Industry
Time and Attendance Solutions for Facilities
Timekeeping Software Solutions for Maximo

WorkTech Timekeeping Software
QuickPick
Contractor Cost Tracking System
Work Time Manager
Leave Time
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WorkTech Product Support Services

Maintenance Contracts

Our policy at WorkTech is to define an annual maintenance contract with each product sale. All customers who purchase WorkTech Optional Annual Service Maintenance Contract products will receive the following services:

Maintenance Releases and Incremental Product Updates

Maintenance releases are updates to current versions of our products that provide modular or functional enhancements.

Support

Knowledgeable support technicians provide support via telephone, fax, and e-mail, to help you use WorkTech products more effectively. They provide technical support on the use of our products, including answering software questions and data problems encountered while using WorkTech Time Suite and attendance products and add-ons to Maximo® software, and advise clients about their training and consulting requirements.

Issue Tracking Database

WorkTech offers customers the ability to raise support issues via the Web in WorkTech's unique Issue Tracking Database. Access the Issue Tracking database (password required).

Opportunities to Participate in New Product Design

WorkTech offers its customers the opportunity to participate in the design of its products. Customers can receive field test (or "beta") software, before it is released for general use. Please contact your WorkTech representative to discuss participation in this program.

Extended Support Services

If you have the need for extended support of WorkTech products or Maximo, we can provide you with a quotation specifically suited to your needs. We can provide this service on a short-term or extended basis.